Frequently Asked Questions
Everything you need to know about shopping with Flycatcher Toys
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States, while international delivery times vary by location.
Do you offer free returns?
Yes, we offer free returns on all unworn and unwashed items within 30 days of purchase. Simply use the prepaid return label included in your original shipment.
How can I track my order once it has shipped?
Once your order is on its way, you will receive an email with a unique tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products ethically manufactured?
At Flycatcher Toys, we prioritize sustainability and fair labor. All our fashion items are produced in certified factories that adhere to strict ethical and environmental standards.
Can I change or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of the order being placed.